Built so everyone gets home.
Safety isn't a setting on Routta. It's part of every step of the trip, for commuters, transporters and the Routta Premium Businesses that hire out their vehicles.
Before, during and after every ride
Know who's coming
Before pickup you see your transporter's name, rating, vehicle and plate number.A PIN for every trip
You get a 4-digit PIN when your ride is accepted. Share it only once you're inside the right vehicle.Share your trip live
Send a live link to family or friends. They see your position, the vehicle and plate, and your arrival time, but not your fare or number.Emergency contacts
Save the people who should be alerted, and manage who gets notified, from your profile.Safety centre on the trip screen
Call emergency services, alert your contacts or reach Routta's safety team in one tap.Report and rate
Rate every trip and report an issue from your trip history. Support follows up in the app.
Verified before the first trip
Document checks
Driver's licence, vehicle registration, insurance, inspection certificate and proof of address are reviewed before a transporter can go online.Expiry reminders
The app flags documents that are close to expiry, and they must be renewed to keep driving.Rated commuters
Transporters see a commuter's rating before accepting, and rate every commuter after the trip.Safety centre for transporters
The transporter app has its own safety centre, with emergency services and Routta's safety team.
Protection on every hire
Verified Routta Premium Businesses
Businesses are checked against their CAC record and the owner's identity is verified.Inspections
Vehicles are inspected before and after each hire, with time-stamped photos.Refundable deposits
The protection deposit is released after a clean inspection. Any deduction is itemised and can be disputed.Vetted pilots
Premium vehicles come with a pilot supplied by the business.
Frequently asked questions
What is the Routta trip PIN?
A 4-digit code you get when a transporter accepts your ride. Share it only once you are inside the vehicle. It confirms you are in the right ride with the right person.
Who can see my trip when I share it?
Only the people you send it to. They see your live position, the vehicle and plate, and your arrival time, but not your fare or your phone number. The link stops working when you arrive.
What should I do in an emergency during a trip?
Use the safety option on the trip screen to call emergency services, alert your emergency contacts or reach Routta's safety team.
How do I report a problem after a trip?
Open the trip in your history and choose to report an issue. Our support team follows up in the app.
Get moving with Routta.
Download the Routta app to book a ride or a premium vehicle in Ibadan. Lagos and Abuja are next.